/************* DO NOT ALTER ANYTHING BELOW THIS LINE ! **************/
 
Go to: Help Index
Email Upload
Emailing by Computer
Emailing by Phone
File Types
File Size
 

Emailing by Computer

To email us your photos from your computer, follow these steps:

  1. Email your photos as attachments to save@snapfish.ie.
  2. When we receive your photos, we'll send you a confirmation message that includes a link to the Snapfish website.
  3. Click on the link. You will see a web page that asks you to register for an account at Snapfish. If you already have an account, click the 'log in' link at the right to bypass this page.
  4. To register for a Snapfish account, fill in the required information. Be sure to enter the same email address from which you sent your photos.
  5. You will be taken to a page that contains the photos you emailed. Select the box next to each photo that you would like to add to your account. Then click 'add to my account.'


  6. NOTE: Whichever photos you do NOT check WILL BE DELETED.

  7. We save emailed photos for 60 days if you already have an account with us. If you do not have a Snapfish account, we will save emailed photos for 30 days after we receive them. If you do not log in to the Snapfish website and add the photos to your account within that time period, they will be deleted from the site.
  8. You can change your email upload preferences at any time. For instance, you can enable your Snapfish account to receive photos from several different email addresses, or you can set your preferences so that you do not receive confirmation emails. Simply go to your account page and click on 'edit account information.'
If you do not have a confirmation email, follow these steps to add your emailed photos to your account:
  1. Log in to the Snapfish website.
  2. At the top of your homepage, you may see a message alerting you that you have photos waiting to be added to your account. Click on the message to add these photos to your account.


  3. NOTE: If you do not see this alert, it means that you emailed photos to Snapfish using an email address that we do not yet associate with your account. To add this address to your account, go to your account page and click on 'edit account information.' Add the email address you used to send the photos as an 'associated address.' When you return to your account homepage, you will be able to access your photos.

  4. You will be taken to a page that contains the photos you emailed. Select the box next to each photo that you would like to add to your account. Then click 'add to my account.'


  5. NOTE: The photos you do NOT select WILL BE DELETED.

  6. We save emailed photos for 60 days if you already have an account with us. If you do not have a Snapfish account, we will save emailed photos for 30 days after we receive them. If you do not log in to the Snapfish website within that time period, they will be deleted from the site.


  7. NOTE: Snapfish NEVER deletes photos from your computer. We only delete emailed photos from our website if they have not been confirmed.
Emailing by Phone

To email us your photos by mobile phone, follow these steps:

  1. Send your photos to save@snapfish.ie.
  2. When we receive your photos, we'll send you a text message that includes a key (a special code) and a link to the Snapfish website. Save this message.
  3. Type the link into your Internet browser. You will see a pop-up window that asks you to register for an account at Snapfish. If you already have an account, click the 'log in' link at the right to bypass this page.
  4. To register for a Snapfish account, fill in the required information. Be sure to enter the same email address from which you sent your photos.

    NOTE: If you have problems with the key or lose the message, log in to your Snapfish account or create an account. Then, go to your email upload preferences and add your phone's email address. If you don't know your phone's email address, send an email from your phone to your own email address. Your phone's email address will appear as the 'from' address. After you have added your phone's email address, your uploaded pictures will be added to your account and confirm them on your account's homepage.

    For some mobile operators, your phone's email address may appear unfamiliar and be a long, randomly generated ID. Additionally, some mobile operators do not enable replying to incoming picture messages - the email upload feature may not work from a phone on these operator networks.

  5. You'll be taken to a page containing the photos you emailed. Check the box next to each photo that you'd like to add to your account. Then click 'add to my account.'


  6. NOTE: Whichever photos you do NOT check WILL BE DELETED.

  7. We hold  emailed photos  for 30 days after we receive them (or for 60 days if you already have an account with us). If you do not log in to the Snapfish website and add the photos to your account within that time period, they will be deleted from the site.


  8. NOTE: Snapfish NEVER deletes photos from your phone or computer. We only delete emailed photos from our website if they have not been confirmed.

Digital Photo File Types

When you email us your photos, you can use the following types of digital photos:

  1. JPEG (.jpg, .jpeg, .jpe)
  2. Zip files (.zip) - must contain JPEGs only
Any digital photo you upload must have an ending that matches one of the above file types (e.g., niagarafalls.jpg, weddingpics.zip).

NOTE: When you upload a digital photo to your online account, a copy of that photo is placed in your account. The original digital photo file remains unchanged on your computer or phone.
File Size

If you plan to order prints or create gifts using your digital photos, we recommend these image sizes for best results:

Product Minimum image resolution required
Prints
5x3.5 315x450 pixels
6x4 360x540 pixels
6x4.5 385x595 pixels
7x5 455x630 pixels
12x8 720x1080 pixels
Wallet Prints 360x540 pixels
Passport Prints 360x540 pixels
Photo set 720x1080 pixels
Posters
18x12 " 1080x1620 pixels
24x16 " 1440x2160 pixels
30x20 " 1800x2700 pixels
16x20 " 2080x2600 pixels
20x24 " 2550x3060 pixels
20x28 " 2300x3220 pixels
28x40 " 2240x3200 pixels
8x24 " 1040x3120 pixels
12x36 " 1560x4680 pixels
16x48 " 1240x3720 pixels
20x60 " 1300x3900 pixels
12x12 " 1560x1560 pixels
16x16 " 2080x2080 pixels
20x20 " 2550x2550 pixels
24x24 " 2760x2760 pixels
28x28 " 2870x2870 pixels
32x32 " 2880x2880 pixels
36x36 " 2790x2790 pixels
40x40 " 3200x3200 pixels
24x36 " 2460x3690 pixels
32x48 " 2480x3720 pixels
40x60 " 2700x4050 pixels
Calendar Poster 12x18" 1080x1620 pixels
Calendar Poster 16x24" 1440x2160 pixels
Calendar Poster 20x30" 1800x2700 pixels
Gifts
Cushion Cover 600x800 pixels
Apron 600x800 pixels
Beer Mug 600x800 pixels
Bunny 600x800 pixels
Elk 600x800 pixels
Magic Mug 600x800 pixels
Panoramic Magic Mug 632x1501 pixels
Mousemat 600x800 pixels
Mug 600x800 pixels
Cushion Cover 600x800 pixels
Heart-Shaped Cushion 595x910 pixels
Jigsaw Puzzle - 12x8 720x1080 pixels
Teddy Bear 600x800 pixels
White Cap 600x800 pixels
White T-shirt 915x1240 pixels
Photo Pairing Game 460x600 pixels
Memento box 315x450 pixels
Cuddly toy key ring 200x300 pixels
Photo stickers 299x449 pixels
Children's T-Shirt 944x1417 pixels
Panoramic mug 630x1496 pixels
Shoulder bag 1496x1496 pixels
Memo clip 333x333 pixels
Crystal pen holder 279x320 pixels
Snow globes 177x190 pixels
Drink Bottle 630x1496 pixels
Notebook A4 1748x2480 pixels
Notebook A5 2480x3508 pixels
Canvas prints 12x8 1024x1417 pixels
Canvas prints 16x12 1134x1449 pixels
Canvas prints 24x16 1449x2079 pixels
Canvas prints 24x24 1819x1819 pixels
Canvas prints 30x24 1819x2370 pixels
Framed Poster 12x8 700x1050 pixels
Framed Poster 18x12 1050x1575 pixels
Framed Poster 24x16 1400x2100 pixels
Framed Poster 30x20 1800x2700 pixels
Lunch Box 538x850 pixels
Acrylic Poster 10x15cm 376x553 pixels
Acrylic Poster 20x30cm 749x1102 pixels
Acrylic Poster 30x45cm 1115x1641 pixels
Acrylic Poster 40x60cm 1481x2179 pixels
Acrylic Poster 50x75cm 1849x2721 pixels
Greeting Cards
6x4" Greeting Cards 2000x3000 pixels
7x5" Greeting Cards 2000x3000 pixels
Photo Books
Photo Books 1155x1860 pixels
Classic Photo Book 1233x1639 - 1024x1280 (+/- 1 pixel)
Soft-Cover Photo Book 1233x1639 - 1024x1280 (+/- 1 pixel)
Calendar
Calendar 1130x1508 pixels



Still have questions?

If you still need help, please browse the rest of the Snapfish Help section, check out our Customer Service page for the best way to contact our Customer Service team.
 
Main Help Index
Your photos
Your Account
Sign up and log in
Edit your personal information
Change your email address
Address Book
change newsletter preferences
Unsubscribe from newsletter
Tell a friend
Digital photo services
Upload digital photos
Emailing Digital and Mobile photos
Store photos online
View photos
Share photos
Order prints
Pricing
Photo resolution
Get Hi-Res Photos
Shopping
Order prints
Order photo set
Order prepaid prints
Order poster prints
Order desktop calendar
Order collage poster prints
Order collage prints
Order collage mug
Order collage mousemat
Order collage canvas
Order photo gifts
Order greeting cards
Order Photo Books
Order photo calendar
Product prices
Payment options
Order status
Shipping information
Coupon Codes
Edit and organize photos
Overview
Create an album
Rename an album
Caption photos
Rotate photos
Copy photos
Move photos
Rearrange photos
Delete photos
Delete albums
Fix and enhance photos
Add borders
Snapfish information and policies
Online storage policy
Privacy policy
Online security
Snapfish company information
Customer service
Legal information about our site